Return Policy

Our Return Policy
We want you to love anything you buy from Indianola Organics!  If for any reason you are not completely satisfied with your purchase we will be happy to accept returns within 30 days less original shipping costs.  Items must be in their original packaging.  Used items are subject to a 15% restocking fee so they may be made ready for another customer.  Return shipping costs are additionally the responsibility of the customer.   Please contact Indianola Organics for details and shipping information should you need to make a return.  It is our goal to be helpful and fair with all returns.
Expect to see a credit through the original payment method within four weeks from returning the unit back to us. This includes the time to send the unit back (5-10 Days), the time it takes to inspect the item (3-5 Days) and the time it takes your bank to issue the credit to your statement (5-10 Days).

Exchanges/Faulty Items
If you received a faulty item and need to exchange it for the same, please contact the respective manufacturer for the quickest resolution. If you need help locating the manufacturer’s number we would be happy to help.  Just give us a call. 

If you would like to exchange an item for a different one, please email or call us to make arrangements.

Warranty
All warranties are between the customer and the appliance manufacturer.  Please review warranty information immediately upon receipt of your appliance.